Great News! Fleet users can now make short- and long-term vehicle requests online using Agile FleetCommander.
You will need to complete a Fleet Driver Registration form and Risk Management's Driver History registration form, and then set up a profile in the FleetCommander online system.
Our goal is to make the process of requesting reservations and checking or updating those requests as simple as possible. If you have any questions about the new service, please contact us.
Also, be sure to review our policies, if you are not familiar with them, and our current vehicles and rates. If you need any further assistance, please contact us by email, by phone (during normal business hours), or by fax.
To reserve one of our vehicles, just follow these three easy steps:
First, complete and submit the on-line new request form. Your reservation request is given the status of 'Pending', and you are assigned a reservation request ID. You will receive an email notifying you of your reservation request. Please note that reservation requests made outside of normal business hours cannot be processed until the next business day.
Next, your reservation request will be processed by Fleet Services staff. All attempts will be made to fulfill your reservation request. Most requests are responded to within 1 hour (during normal business hours). If the request can be fulfilled, then the reservation request is given the status of 'Approved'. You will receive an email notifying you of your reservation approval.
At any time, my schedule may be used to view the status of your reservation request(s) on-line. Additionally, you may cancel or request changes to your reservation request(s).
Note: If your reservation request is 'Rejected' or 'Cancelled' then you will receive an explanation with your email response indicating the reason.
Keys and trip reports must be picked up during normal business hours, 6:30 a.m. - 4:30 p.m., Monday - Friday.
